Management must feel that their contribution is needed and appreciated. Therefore, an agency's equipment must be distributed or employees must be allowed to use their personal equipment for work (laptops, iPhones). , Blackberry, etc.), with the understanding that excess charges may be submitted for reimbursement. Therefore, a company that provides Internet services to a Blackberry or iPhone avoids any delay in how and when information is provided. Additionally, if the agency were to distribute, laptops, iPads, etc. should be accompanied by a contract as to the use and requirement while the equipment is in the employees' care. Technology is becoming a daily necessity and XYZ Company must keep up with the changes and welcome suggestions and ideas from employees in order to meet customer needs. For a business to continue to succeed, “iPods, Blackberries, iPhones, Mac computers and a true work-life balance are at the heart of what the next generation of professionals needs in a work environment » (Root,