Love your employees and treat them well. By doing so, not only will you keep people oriented towards a long-term career, but customers will tell their friends about repeat visits because of the excellent customer service provided overall. Make work fun. Let employees bring out their special talents and interact with customers. Being competent where you work also makes everyone feel comfortable and they take it and behave in a positive manner. Be open-minded to customer reviews so you look at the item through a different window and be understanding and