When we examine the challenge of employee turnover within human service agencies, many areas for improvement were observed in the hiring, training, and retention processes. One of the major flaws is that no concrete system is in place. A common observation is that people don't take the time to thoroughly interview and train new employees. This research indicates that if time is taken to implement these strategies, employee turnover could decrease. In addition to deeper processes up front, managers need to enrich employees' jobs and provide them with rewards and recognition. Recruitment and Interviews Finding people to apply for open positions is not a challenge. There are many candidates for each position. It's about finding the right people who will fit into the company culture. The candidate selection and interview process needs to be more thorough. If this process is made more thorough, the company will have a clearer picture of the person they are hiring and the candidate will have a clearer picture of the company. An important element of job satisfaction and motivation is that work meets someone's expectations. The concept of psychological empowerment and meaning can also be incorporated into the interview process by articulating the company's vision. Here are strategies to strengthen the interview process: 1) Strengthen the screening process for potential recruits. During selection interviews, HR should ask questions that ensure the candidate has already done their research on the company. Additionally, they must ensure that a clear job description is presented to the candidate.2) Once recruits are sent...... middle of paper ......ment into their work environment. In addition to all of the strategies listed in the categories above, the leader must articulate a clear vision of the team's purpose. Works Cited Colquitt, JA, LePine, JA and Wesson, MJ (2010). Organizational behavior: essential elements for improving performance and engagement. Boston, MA: McGraw-Hill IrwinCumming, S. (2004) HR Network: Retention. Chicago, IL: CCH Incorporated Helriegal, D. and Slocum, J. (2007) Organizational Behavior. Mason, OH: Thomas Higher EducationSapru,RK (2008) Administrative Theories and Management Thought 2nd ed. Connaught Circus, New Delhi: Prentice HallStroh L., Northcraft G. and Neale M. (2002) Organizational Behavior: A Management Challenge, Mahwah, NJ: Lawrence Earlbaum AssociatesThe Bureau of National Affairs, Inc. (2011) HR Practitioners Guide