Long-Term Acute Care HospitalThanks to today's technology and the specialized skills of doctors, nurses and therapists, patients who need care at long term for acute problems can get these services in facilities known as post-acute care. suppliers. One type of facility that falls under this title is the long-term acute care hospital (LTACH) (Munoz-Price, 2009, p. 438). This article will discuss the services provided by LTACHs, the role of the chief nursing officer (CNO) in these facilities, and Medicare reimbursement made through patient satisfaction surveys. For patients requiring longer acute care than is typically provided in an inpatient acute care hospital, the long-term acute care hospital is an option. To be admitted to an LTACH, patients must present “medically complex situations with an average length of stay > 25 days” (Munoz-Price, 2009, p. 438). Examples of patients with complex acute care needs are those with multiple comorbidities who require mechanical weaning from the ventilator, administration of intravenous antibiotics, and those with complex wound care (Munoz-Price, 2009 , p. 438). According to Landon Horton, CNO of Select Specialty Hospital in Fort Smith, Arkansas, "the services provided by LTACH facilities allow patients to return home when they otherwise would not, to have a higher level of functioning at their exit and increase their quality of life. » (personal communication, March 7, 2014). The role of head nurse is a complex position. Educational preparation for the CNO role ranges from a master's degree in nursing to a degree outside the profession, such as an MBA or a degree in a related field of study (Kerfoot, 2012, p. 38-39). As part of the role of L. Horton of CNO for Select Specialty Hospital, the tasks required by middle of paper...... professionals provide quality care to patients by allowing them to express their opinions on care which they consider to have been lavished on them. By reviewing this data, healthcare organizations can encourage their employees to address concerns and strive for customer success. References Grellner, L. (2012). Put your money where your scores are HCAHPS and VBP. The Oklahoma Nurse, 57(3), 4.Kerfoot, K.M. (2012). On leadership. Is Nursing Executive/Nursing Management a profession?. Nursing Economic$, 30(1), 38-39. Munoz-Price, LS (2009). Long-term acute care hospitals. Clinical Infectious Diseases, 49(3), 438-443. doi:10.1086/600391.Medicare.gov/Hospital Compare the official US government site for Medicare (nd). Link quality to payment. Retrieved from http://www.medicare.gov/hospitalcompare/linking-quality-to-payment.html.