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  • Essay / Formal and Informal Communication in Organization

    In an organization, the flow of communication can be formal or informal. Communication using normal channels can be bottom-up, horizontal or top-down. Communication that flows through informal organizational channels is generally referred to as grapevine. Previously, informal communication acted as a brake on the functioning of an organization, but this is no longer the case since it is today used to boost the functioning of the organization (Johnson et al., 1994). Say no to plagiarism. Get a tailor-made essay on “Why Violent Video Games Should Not Be Banned”? Get the original essayInformal communication does not follow a particular channel, but flows in all directions. Informal communication, sometimes called informal communication, spreads throughout an organization in the form of simple messages, rumors, and gossip. It usually spreads quickly and effectively within an organization that has access to personal or individual interpretation. Informal communication is normally more direct and faster than formal communication. Employees are classified into two categories of informal communication, and they are either dead-end employees or isolated employees. A deadlock is an employee who does not pass on information to others after receiving it in large quantities. A loner is an employee who receives less than half of the open information. Informal communication can lead to devastating communication problems that can partially or completely cripple an organization's operations. On the other hand, informal communication can be beneficial since it allows employees to express their emotions or grievances without any limitations. Thus, employees tend to be motivated when they are allowed to express themselves freely, leading to improved performance and productivity (Johnson et al., 1994). Top-down or top-down communication is a category of precise information. Top-down communication is a strategy applied by top management to communicate with employees in lower organizational positions. Top-down communication is used to implement management directives and company policies. In top-down communication, distortion of information relayed from executive management usually occurs. Downward communication can be made more effective by allowing feedback from employees in lower organizational positions. For downward communication to be more effective, management must be respectful of subordinate employees and the latter must obey the commands or messages transmitted to them through the communication channel. Top-down communication facilitates the achievement of leadership development goals because the leaders of the organization can convey information to the employees under their responsibility and can easily guide them using the formal form of communication..