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Essay / Analysis of interview skills, listening skills and...
IntroductionCommunication is the most important tool to be a good healthcare provider. This assignment analyzes an interview between a student at the Perth Institute of Business and Technology, who acts as a healthcare professional, and another student who assumes the role of a patient. The communication areas targeted in this analysis are interviewing skills, listening skills, and questioning skills. Examples are provided for each aspect, followed by suggestions and recommendations for future practice. However, the information contained in this assignment is fictitious.Interview AnalysisThe interview is a procedure that refers to a controlled situation in which one person asks another person a string of questions, relating to a specific area (Sommers- Flanagan and Sommers-Flanagan, 2008). , p.18). Interviewing skills are essential to making an interview more effective because it is an overall judgment of the candidate's abilities (Interviewing Skills, 2002, p. 8). The interview process is divided into five phases, namely introduction, opening, body, closing and ending (Sommers-Flanagan and Sommers-Flanagan, 2008, p. 144). According to Sommers-Flanagan and Sommers-Flanagan (2008, p. 145-154), the introduction, also called "initiation", is the initial phase during which the interviewer explains his role, his confidentiality policy, his rules and regulations and the purpose of the investigation. meeting. Additionally, the person is put at ease and a short informal conversation develops a therapeutic relationship. Then the opening begins with the first question which focuses more on the person's current concern (Sommers-Flanagan and Sommers-Flanagan, 2008, p. 154-160). The bodily or "exploration" phase is the main section of the interview as major information regarding the...... middle of article...... Works CitedFlood, G., Frazier, J. & Lutjeharms, R. (2008). Journal of Hindu Studies. OxfordUniversity Press, 1(2), 3-10. Fuimano, J. (2004). Sharp listening skills point staff in the right direction. Nursing Management, 35 (5), 12. Funnell, R. and Koutoukidis, G. (2008). Tabbner Nursing: Theory and Practice. AustraliaRobertson, K. (2005). Active listening: more than just paying attention. Australian Family Physician, 34 (12), 1053-1055. Stein-Parbury, J. (2005). Patient and person. (3rd ed.). Sydney: Southwood PressSlade, L. and Ruffman, T. (2005). How language is (and is not) related to theory of mind: A longitudinal study of syntax, semantics, working memory, and false beliefs. British Journal of Developmental Psychology, 23, 117-141.Quallich, SA (2002). Privacy issues. Urological Nursing, 22(5), 340-342.