(WK 6, L2) The answers to these questions help leaders determine written policies and procedures, rewards and penalties, technology and layout physics of the organization (WK 6, L2). When it comes to the first two elements, leaders must remember that structure trumps strategy (WK 6, L2). Finally, in evaluating the organization's employees, leaders must ask themselves (1) who are our employees and (2) how do we train them? (WK 6, L2) The answers to these questions help leaders determine the organization's culture, influence structures, training and socialization, and society (WK 6, L2). When it comes to the last two elements, leaders must remember that people trump structure (WK 6,