In order to communicate with people of all social classes and levels of diversity, knowing your audience is essential to presenting the appropriate communication channels. When you communicate with people, there are different ways of presenting certain things depending on who you are presenting it to. You need to be sympathetic to the group of people to whom you are presenting the information, because when sending a message there are two parts: the information itself and the communication channels through which you plan to send the information. Inadequate perception of the recipient's point of view is an indication that there might be a communication error in the way the message was delivered. With the concerns or many dynamics in the Chilean copper mine collapse, some considerations need to be made before the material is announced to everyone. When announcing something at this point, you need to be thoughtful, as the diversity of the public and their opinions might have a different reaction to the incident. Relatives and company staff must be informed differently from the rest of the world, due to the sensitivity of those involved. There should be provisions for how you present the incident to the public, so that there is no missed information or incorrect interpretation of the incident. There must be procedures in place to inform the public of any misunderstood information that may have been accidentally disclosed. When an event of this degree occurs, each member of the minor's family and company employees should be addressed first with the details, as they are the people directly involved in the accident. The details once obtained...... middle of paper ...... d, because if they had used different communication channels than those originally used, the result could have been very different. Works Cited Case study: Rescue of Chilean miners. (2014). Retrieved from about.com: http://marketing.about.com/od/publicrelation1/a/Case-Study-Rescue-of-the-Chilean-Miners.htmChilean Mine Rescue Fast Facts. (2014, updated February 14). Retrieved from cnn.com: http://www.cnn.com/2013/07/13/world/americas/chilean-mine-rescue/index.htmlFranklin, J. (September 5, 2010). Chilean miners trapped, families frustrated by mail delivery. Retrieved from washingtonpost.com: http://www.washingtonpost.com/wp-dyn/content/article/2010/09/05/AR2010090503426.htmlJubilation at the end of Chile's mining bailout. (October 14, 2010). Retrieved from bbc.com.uk: http://www.bbc.co.uk/news/world-latin-america-11469025