Currently, the buying and selling of products by organizations is undergoing a transformation. Traditional purchasing activities, which involved mail and fax, are quickly becoming obsolete (Ndullu, Semboja and Mbelle 1998). These labor-intensive, non-value-added processes are now strategic tools for improving the performance of organizations around the world. Arusha, the northern region of Tanzania, is blessed with very rich wildlife resources. Home of the Serengeti, host to the most wonderful events that nature has to offer - the great migration and the rich cultural heritage of its people place the tourism industry among the major economic drivers, even if it is still in its infancy. The tourism industry in Arusha is thriving as photography expeditions, game viewing, camping safaris, hunting, trekking and mountaineering are becoming increasingly popular not only with locals but also foreigners . In addition to this, high-quality hotel facilities are in high demand, whether they are small private lodges, luxury tented camps or hotels. Although business is booming, the tourism sector is, as Luvanga and Shitundu (2003) call it, still well developed. The technological change taking place in the way business is done via the Internet is proving very beneficial for travel operators who waste no time in accepting change, adapting to new phenomena and exploiting opportunities that arise from it (Handfield and Nichols 2002). ).Trucks, camping, hunting, trekking equipment and many other items essential to operating a tourism business in Tanzania must be imported. In this case, this research aims to achieve the following objectives:-i. Analyze the benefits of using e...... middle of paper ...... more benefits. Journal of Supply Chain Management 41: 4-13. Spekman, R., K. JW, and N. Myhr. 1998. An empirical investigation of supply chain management: A partnership perspective. Supply Chain Management 3:53-67.Stonebraker, P. and J. Lia. 2006. Supply Chain Integration: Exploring Product and Environmental Contingencies. Supply Chain Management: An International Journal 11: 34-43. Tourism assured in hyper-competitive conditions? » www.sommets-tourisme.orgWeber, J., 1995. “Just Get It to the Stores on Time”, Business Week, March 6, pp. 66-67. Yap, CS 1990. Distinctive characteristics of computer-using organizations. Information and Management 18(2): 97-107. Zeng, A. and B. Pathak. 2003. Achieving information integration in supply chain management through B2B electronic hubs: concepts and analyses. Industrial management and data systems 103: 657-665.