IT management also prepared UPS for BCP-DR to avoid downtime. UPS's IT infrastructure enabled customizations to incorporate customers' unique functional requirements. UPS also reduced its application development time by reducing rework. He created reusable modular applications. UPS has been very receptive to the opportunities created by IT to boost its core business. Even after that, UPS was unable to keep pace with each system development request. In 2000, UPS had a large share in domestic integrated package delivery services, but an insignificant share in the international market, although the international market was growing at double digits. Therefore, UPS management decided to allocate IT resources to the most strategic opportunities and preserve them where necessary through infrastructure.