A leader must be able to use their reasoning and observation skills in order to interpret unknown situations and therefore propose appropriate behavioral responses. They must be able to respond to new situations in a culturally appropriate manner. As we all know, different people react differently to things. If you are a manager of a large company, you will not only have to deal with cultural differences from your own employees, but also cultural differences from outside sources such as buyers or customers. In order to have high cultural intelligence, it is important that the cognitive, emotional and physical components work together. Cognitive abilities require observation and learning skills to understand others. Leaders must also demonstrate self-confidence and self-motivation, this is the emotional aspect. A leader must also be able to modify their speech patterns, expressions, and body language to accommodate people from different cultures (Daft,