Making Ending Homelessness Possible (MIPH) is a secondary grant of the HPRP program, which was created to help families gain housing stability in the Middlesex County. The program received $1.4 billion to serve clients facing eviction. The goal of the program is to reduce homelessness by keeping families in stable housing, connecting to general benefits, and working on a stabilization plan to avoid homelessness in the future. However, the program is under pressure to spend more funds because its quarterly report indicates it is not serving enough clients. “As is the case with all direct spending programs, the fundamental question that Congress faces each year with respect to housing programs is how much to devote to this type of assistance” (Congress of United States, 1988, p. Apparently Congress gave MIPH too much money, and now they are struggling to achieve the desired results. The current problem indicates that we are not using enough money, which means we are not serving enough customers. However, the program is run by interns who are not properly trained, so there is a lack of qualified workers to better serve customers. According to GAO (2000) reports, “these providers may not be organized or equipped to serve the homeless, may not be aware of their unique needs, and may not have the sensitivity…” (p. 10). This shows that agencies are implementing programs, but lack resources to execute program objectives. For example, the HPRP program is currently run by four interns and no staff is present on Wednesdays, which is also why the program does not serve enough clients. As of 02/10/11, we have received over forty new cases from customers who need...... middle of paper......, xxvii. Retrieved from http://www.urban.org/uploadedpdf/412089-strategies-for-improving.pdf Campbell, S. (1999). Homeless: Program coordination and evaluation are essential. GAO Reports. Czerwinski, S. J. (2000). Homeless people face barriers to traditional programs. Reports of the United States General Accounting Office (GAO). Glisson, GM, Thyer, BA, Fischer, RL (2001). Serving the homeless: Evaluating the effectiveness of homeless shelter services. Journal of Sociology & Social Welfare, 28(4), pages 89-97. Pedone, C. (December 1988). Current housing problems and possible federal responses. Congress of the United States Congressional Budget Office. Retrieved from http://www.cbo.gov/ftpdocs/55xx/doc5547/doc12b-Entire.pdf Rog, DJ (1999). Evaluation of the program for homeless families. American Journal of Evaluation, 20(3), p.558.