Successful listeningListening strategies In order to listen effectively, the coach must be able to devote their full attention to the client. To do this, the coach must go through the process of clearing their mind before each session (Dunbar, 2010). By clearing their minds of all personal thoughts, they open up more space to listen to the client and fully understand everything that is expressed. Additionally, a creative way to clear the mind is to visualize thoughts leaving and going somewhere to be stored until the end of the session or workday (Dunbar, 2010). By visualizing the thoughts leaving, it helps the coach to truly clear their thoughts and be able to give their full attention to the client, thus promoting effective listening during the session (Dunbar, 2010). Ultimately, paying attention to the client will help build the client-coaching relationship, strengthen the client's ability to share their feelings, and promote a more productive and beneficial session experience. Listening is not just about body language or verbal messages, but also about the customer's behavior. spiritual communication. Coaches should also be sensitive to the spiritual needs of the client, remembering to always consider how this information affects their spiritual health (Nelson-Jones, 2006). The coach may encounter individuals of different religious beliefs spanning the spectrum; The importance of being spiritually sensitive is being able to listen to things that might otherwise be missed when focusing on a client's verbal and physical cues. For Christian clients, using responses related to God's will and how it affects their future decisions and goals is a great way to begin the process of spiritual listening (Nelson-Jones, 2006). For a coach to be able to effectively listen to a client's spiritual needs, they must first be in tune with themselves spiritually (Nelson-Jones, 2006). Additionally, ways to become spiritually attuned include meditating before sessions, praying, reading the Bible, and focusing on a positive atmosphere (Nelson-Jones, 2006). Once the coach has applied many of the techniques explained, they should be able to build rapport with their clients. Rapport is a close relationship between clients and coaches in which they interact harmoniously and are able to understand each other's thoughts and feelings (Arloski, 2009). Having a good relationship with the client helps strengthen the client-coach relationship and in turn creates a better basis for progress (Arloski, 2009). To build this relationship, a coach must be effective in his active, intrinsic and spiritual listening (Arloski, 2009).