BI and RFID Technology in Warehouse ManagementThe main pressure facing warehousing operations today is to reduce operating expenses while maximizing resource utilization and improving customer satisfaction, which only becomes possible through efficient order fulfillment processes aligned with customer and supplier collaboration. Businesses can reduce expenses not only by introducing efficient processes, but also by using data collection, measurement and analysis to support continuous improvement. Companies are looking for opportunities to increase the efficiency and automation of their software across the supply chain network, as well as to increase visibility and improve relationships with suppliers and vendors to improve forecasting, inventory management and planning activities. Application of warehouse management software systems with BI/analytics tools promises improvement in inventory management, warehouse performance and costs, facility space utilization and layout design enabling analyzes of inventory turnover, inventory accuracy, picking and shipping accuracy, space utilization, % overtime, order processing and time, etc. The emergence of RFID (Radio Frequency Identification) technology is recognized as the most significant achievement in the development and management of 21st century supply chains as it enables time tracking of goods within the chain network supply. Today, despite the high implementation costs, this technology is gaining popularity and recognition among businesses. In RFID system, an RFID reader wirelessly exchanges data with a tag attached to a physical object for its identification and location tracking, using middle of paper...... sensitive information and regular information about the product as well as the regulations and the outline of the role of RFID have become the subject of fierce debate. Technically, despite attempts to define what information requires protection, companies that collect and digitize data, whether an individual or organization has knowledge of it or not, have the right to store and use it forever. Although at present organizations use RFID technology primarily for tracking tagged merchandise, with the development of BI and RFID technology, many businesses would feel a tendency to move beyond just tracking items and Supply chain management by integrating customers' personal information (preferences, order frequencies, volumes, financial status, etc.) with tracked goods to obtain a more complete and detailed picture from a single source information.