In order to evaluate XYZ healthcare's transition from current practices to patient-centered care, the term must first be defined. Patient-centered care is care that is “respectful and responsive to the preferences, needs, and values ​​of each patient, and ensuring that the patient’s values ​​guide all clinical decisions.” (Epstein et al, 2010) Patient-centered care also involves improving patient satisfaction and outcomes while reducing the costs of diagnostic tests, prescriptions and unnecessary care. (Rickert, 2012) Simply put, patient-centered care does more with less, but better and with improved patient satisfaction and outcomes. The theory behind patient-centered care is that with effective, proactive relationships between providers and patients, costs will decrease as patient compliance and knowledge increase. For the healthcare team and patients to communicate effectively, the latest communication tools must be used. Social media and smartphones can be used to keep patients and their providers connected. In order to establish effective relationships, medical providers must be aware of patients' family dynamics, cultural identification, and religious beliefs. (Epstein et al, 2010) Only by knowing the patient's history can a provider better facilitate the patient's decisions regarding treatment options, compliance, and ability to self-manage their recovery and his healing. (Epstein et al, 2010) Patient-centered care is not a universal approach to medicine. Patient-centered care includes personalized treatment plans and coordinated transitions between providers. XYZ's transition from fee-for-service reimbursement to patient-centered care is best achieved by creating a patient-centered medical home, managing high-cost cases, actively involving patients in treatment plans, and adopting technology to facilitate patient care. The goal of a patient-centered medical center is to bring together all of XYZ's services and specialties under one coordinated roof. A patient-centered medical center is a coordinated team of providers whose goal is to improve the health of a community. (Stange, Nutter, Miller et al 2010) The team is anchored in primary care with specialists and specialty care integrated into overall patient care. A PCMH aims to personalize, prioritize, and integrate care to improve the health of XYZ’s patient population. (Stange, Nutter, Miller et al 2010) A PCMH achieves these goals by building partnerships with patients, reorganizing physician practices, and improving XYZ's practice capabilities. Creating more effective patient partnerships will increase patient engagement in their health..